Hi Robert W! Thank you for sharing your feelings with us on TripAdvisor! We appreciate the optimistic reviews and happy you enjoyed our fresh resort! I apologize for that miscommunication about pillows. The placement was terrific. This resort is in just a block to Sixteenth St Shopping mall and every http://cesarjrscc.bluxeblog.com/29284304/hyatt-house-denver-downtown-things-to-know-before-you-buy