ITSM might also help organizations drive business techniques, keep compliance with regulatory and organizational needs and minimize risk by embedding controls into IT service structure, delivery and management. Having said that, most other departments still deal with their requests by means of e-mail, and sustain them on a spreadsheet or https://applying-it-service-manag84714.get-blogging.com/33884549/5-essential-elements-for-enterprise-service-management-esm